Our Corporate Values
WOW THE CUSTOMER
MMS believes in delivering value beyond our competitors. We believe each sponsor and researcher we partner with is important, their goals relevant, and we will strive to exceed their expectations. We maintain a customer focus throughout the project lifecycle, ensure the customer experience is positive, build trust and create long-term relationships.
STRIVE FOR GOOD SCIENCE AND STRONG PROCESSES
MMS is committed to making sound decisions based on strong scientific principles, individual and team experience and applicable regulation. As an organization, we emphasize and value strong internal processes by defining, following, and improving upon the steps that lead to high-quality deliverables.
BRING A SENSE OF URGENCY AND LEADERSHIP (SOUL)
MMS promotes the importance of SOUL in a healthy work environment and as a requirement for providing value to our clients. We act according to this value by completing work on time and proactively identifying risks and solutions. We ask each colleague to take responsibility for the success of our projects.
VALUE TALENT; FIND, ATTRACT, ENHANCE AND RETAIN
MMS recognizes that a talented staff is needed to drive our business forward. Identifying and attracting the best talent and training to strengthen core skills are essential to our company’s mission. We foster enthusiasm, collaboration, and teamwork, encouraging stretch and recognizing our global and diverse talent pool makes us stronger.
“It gives me opportunities to explore myself, learn and differentiate between what works and what doesn’t.”
“I am able to lead with minimal oversight yet I know I am supported and can ask for help/advice when needed.”
“Team members, including those in other departments, are willing to work towards solutions and to deliver great results for our customers.”
“MMS fosters a collaborative and positive work environment – one which encourages its team members to work as a cohesive community to meet personal, professional, and client goals and milestones. I’ve always had the resources and support to progress my industry skills and expertise. The culture and environment makes it easy to grow and succeed.”
Amit Pithadia, PhD Medical Writer (US)
“I’ve felt welcomed and part of the team from the day I joined MMS. There’s broad range of skills and expertise across MMS’ global network – and every one of my colleagues has something unique to contribute. I’ve been encouraged to innovate to bring my own experience, expertise and ideas to the table, which I’ve seen many of turned into new systems, processes and ways of working. I know that the amazing team here will turn challenges into successes for MMS, the sponsors and the patients we work for.”
Jim Newman, Senior Manager, Regulatory and Medical Writing (Europe)
“The MMS culture of trust allows every individual and leader to feel valued, motivated, and empowered to take ownership of their day-to-day progress and long-term career aspirations.”
Pallavi Sharma Associate Manager, QC (India)
“MMS has a great work culture, where each employee feels valued, respected, and appreciated. MMS always provides an opportunity for each individuals to showcase their talents. This is a great place to grow both personally and professionally, with consistent opportunities to learn new skills. It’s an honor to be a part of such an amazing company.”
Soumya Shivaswamy, MSc Associate Manager, QC (India)
“MMS has a culture of trust and respect, with a great corporate identity and an employee-friendly environment. Our work is interesting yet challenging, and being able to implement our own process-improvement ideas gives me a great sense of satisfaction. MMS leaders communicate their bold vision and inspire us to reach larger goals. I love the great degree of control, freedom, and flexible schedule, which has kept me engaged and excited over the last 14 years!”
Senthil Kumar, Senior Manager, Statistical Programming (India)
“MMS has helped me build confidence, by believing in me and supporting me in my abilities. I feel empowered to think outside the box and to be solution-driven. I even became a manager to help give back to others, what MMS leadership has given to me.”
Toni-Jone Faihst, M.Sc Associate Manager, Regulatory and Medical Writing (South Africa)
“The opposite of negative is not positive, but PURPOSE. We don’t always feel positive, because we aren’t meant to, but seeking that which gives you purpose will sustain you. MMS is a company offering opportunities and purpose, to be the best you can be. MMS is a place where colleagues become family, driven by purpose towards one goal, with a result of positivity and job satisfaction!”
Carol Vivers Senior Data Team Lead (South Africa)
“At MMS I feel equipped, empowered, and supported to be my best, without feeling overwhelmed. For the first time in my life, I understand what work life balance means. The leadership at MMS really cares for each individual colleague. Starting my career at MMS has been the best investment towards my personal growth that I could have ever made.”
Luhandri van Zyl, Senior Data Team Lead (South Africa)
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