expert insights webinars

Award-winning experts share their detailed and actionable insights to inform the future of pharma, biotech, and medical devices

View the our complimentary webinar offerings below and register for one or more webinars.

Expert Insights webinars, presented by MMS

The Expert Insights webinar series offers free learning opportunities on current trends, high-value topics, and complex initiatives in the evolving pharmaceutical, biotechnology, and medical device industries. Current and archived webinars are available as follows:


Authoring Efficiencies and Cross-functional Strategies: Clinical Study Report and Beyond (Sept. 23)

Date: September 23, 2020, 2:00 pm ET (11:00 am PT)

Abstract: This Expert Insights webinar presentation will focus on providing insights into pharmaceutical industry trends and strategies for targeted, efficient Clinical Study Report (CSR) authorship. Medical writing experts will discuss recent technological advancements, writing efficiencies, and a top-to-bottom integration approach across key stakeholders to produce high-quality CSRs that are FDA/EMA submission- and clinical trial disclosure-ready. Best practices for authoring strategies will span across medical writing portfolios and document types.

Attendees will learn:

  • Approaches in combining technology, strategic authoring, and cross-functional collaboration to maximize document quality and compliance
  • How to reduce overall effort and time expenditure
  • Strategies for proactively addressing regulatory agency requirements in CSR authorship
  • Considerations for key stakeholders including members of the document publishing team
  • How to remain flexible in the current regulatory landscape


Michelle Reed, PhD, Medical Writer

Jessica Murdock, PhD, Senior Medical Writer

Modernizing the Functional Service Provider (FSP) Relationship: Innovations to bring value beyond “Global and Scalable” (Sept. 30)

Date: September 30, 2020, 2:00 pm ET (11:00 am PT)

Abstract: The Global Clinical Research Organization (CRO) market is expected to grow to $71.7 billion in 2024. Within that growth, Functional Service Provider (FSP) relationships are expected to grow at a CAGR of 5%-6%. Sponsor organizations turn to the FSP model as an outsourcing strategy for multiple reasons. Efficiency, consistency, scalability, global reach, and cost reduction generally top that list. CROs, in turn, have evolved their culture, resourcing, and infrastructure to best suit FSP relationships

Given the increasing reliance on global support models, virtual work teams, and the complexity and increasing amounts of data and advancements in technology – sponsor organizations need more from their FSP partners.   The best-fit partners bring the functional line expertise plus an innovation mindset and tangible methods to identify, and where requested, help organizations to transform their way of operating.

Attendees will learn:

  • How FSP partners can go beyond “Global and Scalable”
  • How to bridge time zones and distance without compromising performance
  • How to create and maintain a culture of alignment with customer goals, standards, and results
  • Innovative methods for leading the charge to bring innovation and efficiencies
  • Sample innovations that have transformed FSP partnership operating models

This webinar is intended for small to mid-size organizations – those utilizing the FSP model today and those considering implementing FSP relationships in the future.


Donnelle LaDouceur, Director, Functional Service Solutions

Jim Balcom, Director, Innovation and Automation

Diederik Van Niekerk, Senior Manager, South Africa Operations


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